- Power-reset the appliance once for at least 60 seconds.
- If the code is linked to an accessible probe or removable sensor lead, check that it is seated correctly.
- Retest once and note when the code reappears.
NTC2 error (heater thermistor). On the Fisher & Paykel DE8060P2, this code relates to the tumble dryer and should be interpreted together with how the appliance is behaving right now.
- The tumble dryer displays ERR9/E9 instead of normal status information.
- The current cycle, function, or startup sequence may stop, pause, or behave differently than expected.
- The same code may return after a reset if the underlying issue is still present.
- A temperature, level, position, or other sensing component is reading incorrectly or has failed electrically.
- A wiring or connector issue is stopping the control system from reading the sensor correctly.
- Record whether the fault appears at startup, during heating, cooling, filling, or another specific stage.
- Check whether the problem started after transport, cleaning, or a power event.
- Persistent sensor faults usually need service testing with the correct parts data.
- Do not dismantle sealed sensor circuits or internal wiring unless you are qualified.
Book service if ERR9/E9 returns after one proper reset, because persistent sensor faults usually need diagnosis and replacement parts.
Can ERR9/E9 clear after a reset?
Should I keep using the appliance if it works again briefly?
- Photograph the full display and the product label or rating plate.ExpectedYou can confirm the exact model and avoid support or parts quotes against the wrong product variant.
- Note whether the appliance was idle, starting up, heating, filling, draining, cooling, or finishing a cycle when the code appeared.ExpectedYou have the timing detail that usually matters most in fault triage.
- Write down any recent changes such as a power interruption, filter clean, leak, unusual noise, smell, moved installation, or repeated manual reset attempts.ExpectedSupport can separate a recent event from a longer-running repeat fault faster.
If ERR9/E9 returns after one clean restart and the user-accessible checks above, treat that as a repeat fault. The safest next move is to compare the model hub, confirm the official manual-safe checks for this device, and then escalate with a clear symptom record instead of opening panels or replacing parts blind.