- Clean the accessible filter and remove trapped debris from the drain area.
- Check the drain hose or outlet path for kinks, crushing, or blockages.
- Run a short cycle and confirm the appliance empties fully.
Condensate not draining / tank full. On the LG Prime 12S, this code relates to the air conditioner and should be interpreted together with how the appliance is behaving right now.
- The air conditioner displays FL instead of normal status information.
- The current cycle, function, or startup sequence may stop, pause, or behave differently than expected.
- The same code may return after a reset if the underlying issue is still present.
- Drain filter, sump, or outlet path is blocked.
- Drain hose is kinked, crushed, or blocked, or the pump cannot clear the water properly.
- Check whether the fault started after installation or after reconnecting the drain line.
- Make sure the waste connection is open and routed correctly.
- If the code returns after clearing the drain path, the pump or related control circuit may need service.
- Isolate power before reaching into pump or filter areas.
Book service if FL returns after cleaning the drain path, or if the pump sounds abnormal and the air conditioner still cannot empty correctly.