- Power off and remove from charger.ExpectedSafe handling.
- Move to warmer room (>5°C) and wait 15–30 minutes.ExpectedTemperature stabilizes.
- Retry.ExpectedE2 clears or persists (deep checks).
E2 indicates operation below the functioning temperature.
- E2 appears and the vacuum may stop or refuse to start.
- The issue repeats until the underlying condition is fixed.
- Used/stored below ~5°C.
- Battery/electronics still cold after transport.
- Persistent E2 at room temp may indicate sensor fault (service).
- Wait up to 60 minutes if it was very cold.ExpectedFull acclimatization.
- If E2 persists at room temperature, contact Philips support.ExpectedService path.
| Checkpoint | What you do | If it passes | If it fails |
|---|---|---|---|
| Quick fix | Follow steps exactly | Monitor | Go to deeper checks |
| Persistence | Retry after deeper checks | Resolved | Contact Philips support |
- Skipping the full power reset / not following the manual steps.
- Continuing to run despite repeated warnings/codes.
- Do not open the battery pack or internal electronics.
- Do not keep forcing operation if the battery is hot/swollen or smells unusual.
- Remove from charger before troubleshooting.
- Stop and contact support if you suspect battery damage.
Contact support if the code persists after the steps above or returns repeatedly.
- Keep contacts clean and follow maintenance schedules in the user manual.
- Avoid extreme temperatures and handle battery and accessories carefully.
What temperature range is recommended?
Philips advises not to store, charge, or use the appliance below 5°C or above 40°C.
Answer the questions and jump to the recommended section.
Did E2 clear after the quick fix?
Did E2 return after deeper checks?
- Philips support: My Philips 7000 Series Cordless Vacuum Cleaner shows an error codemanufacturer_support · Retrieved: 2025-12-28