- Switch OFF.ExpectedSafe handling.
- Clean nozzle per user manual.ExpectedNozzle checked.
- Remove tube and remove any stuck object.ExpectedAirflow restored.
- Restart.Expectedi5 clears.
i5 indicates an external object is stuck in the airflow passage.
- i5 appears and the vacuum may stop or refuse to start.
- The issue repeats until the underlying condition is fixed.
- Larger item lodged in nozzle or tube.
- Debris buildup.
- If you can’t remove the obstruction safely, contact Philips support.ExpectedGuidance/service.
| Checkpoint | What you do | If it passes | If it fails |
|---|---|---|---|
| Quick fix | Follow steps exactly | Monitor | Go to deeper checks |
| Persistence | Retry after deeper checks | Resolved | Contact Philips support |
- Skipping the full power reset / not following the manual steps.
- Continuing to run despite repeated warnings/codes.
- Do not open the battery pack or internal electronics.
- Do not keep forcing operation if the battery is hot/swollen or smells unusual.
- Remove from charger before troubleshooting.
- Stop and contact support if you suspect battery damage.
Contact support if the code persists after the steps above or returns repeatedly.
- Keep contacts clean and follow maintenance schedules in the user manual.
- Avoid extreme temperatures and handle battery and accessories carefully.
Is i5 different from i4?
Both are airflow-related. i4 focuses on clogged nozzle; i5 indicates an object stuck in the airflow passage. Fix steps are similar.
Answer the questions and jump to the recommended section.
Did i5 clear after the quick fix?
Did i5 return after deeper checks?
- Philips support: My Philips 7000 Series Cordless Vacuum Cleaner shows an error codemanufacturer_support · Retrieved: 2025-12-28