DeviceErrors
Error codeE3

Philips XC7057/01 Error Code E3: Meaning & Fix

Philipsvacuum-cleanerXC7057/017000 Series AquaUpdated Dec 28, 2025Reviewed Dec 28, 2025Confidence: high
Quick fix

Move to a cooler room (<40°C) and let it cool down before retrying.

Jump to the quick fix
SeverityModerate
The vacuum may stop working until resolved.
DifficultyVery easy
DIY-safe (general)
Time~5 min / ~15 min
Quick fix · Full checks

Summary

E3 means the device is too hot; let it cool down in a colder room and retry.

Fix it fast (do this first)

  1. Power off and remove from charger.
    ExpectedStops heating.
  2. Cool down 15–30 minutes in a cooler room.
    ExpectedTemperature stabilizes.
  3. Retry.
    ExpectedE3 clears or persists.

What E3 means

E3 indicates operation above the functioning temperature.

Common symptoms

  • E3 appears and the vacuum may stop or refuse to start.
  • The issue repeats until the underlying condition is fixed.

Most likely causes

  • Stored/used in hot environment (sun/hot car).
  • Overheating during use/charging.

If E3 keeps coming back: do these checks

  1. If E3 persists at normal room temperature, contact Philips support.
    ExpectedService path.

Troubleshooting checkpoints

CheckpointWhat you doIf it passesIf it fails
Quick fixFollow steps exactlyMonitorGo to deeper checks
PersistenceRetry after deeper checksResolvedContact Philips support
If it persists after these, contact support.

Common mistakes

  • Skipping the full power reset / not following the manual steps.
  • Continuing to run despite repeated warnings/codes.

What not to do

  • Do not open the battery pack or internal electronics.
  • Do not keep forcing operation if the battery is hot/swollen or smells unusual.

Safety & warnings

  • Remove from charger before troubleshooting.
  • Stop and contact support if you suspect battery damage.

When to contact Philips support

Contact support if the code persists after the steps above or returns repeatedly.

How to prevent it from returning

  • Keep contacts clean and follow maintenance schedules in the user manual.
  • Avoid extreme temperatures and handle battery and accessories carefully.

FAQ

Can I keep using it with E3?
No. Let it cool down first; it shuts down to protect components.

Decision tree

Answer the questions and jump to the recommended section.
Did E3 clear after the quick fix?
Did E3 return after deeper checks?

Sources