- Switch OFF.ExpectedSafe to disassemble.
- Clean the nozzle following the user manual.ExpectedNozzle path clear.
- Remove tube and clear blockage.ExpectedAirflow restored.
- Reassemble and restart.Expectedi4 clears.
i4 indicates the nozzle is clogged.
- i4 appears and the vacuum may stop or refuse to start.
- The issue repeats until the underlying condition is fixed.
- Debris stuck in nozzle.
- Object lodged in tube.
- If i4 persists, contact Philips support.ExpectedGuidance/service.
| Checkpoint | What you do | If it passes | If it fails |
|---|---|---|---|
| Quick fix | Follow steps exactly | Monitor | Go to deeper checks |
| Persistence | Retry after deeper checks | Resolved | Contact Philips support |
- Skipping the full power reset / not following the manual steps.
- Continuing to run despite repeated warnings/codes.
- Do not open the battery pack or internal electronics.
- Do not keep forcing operation if the battery is hot/swollen or smells unusual.
- Remove from charger before troubleshooting.
- Stop and contact support if you suspect battery damage.
Contact support if the code persists after the steps above or returns repeatedly.
- Keep contacts clean and follow maintenance schedules in the user manual.
- Avoid extreme temperatures and handle battery and accessories carefully.
Where should I check first?
Start at the nozzle, then check the tube for an obstruction.
Answer the questions and jump to the recommended section.
Did i4 clear after the quick fix?
Did i4 return after deeper checks?
- Philips support: My Philips 7000 Series Cordless Vacuum Cleaner shows an error codemanufacturer_support · Retrieved: 2025-12-28