DeviceErrors
Error codei6

Philips XC7057/01 Error Code i6: Meaning & Fix

Philipsvacuum-cleanerXC7057/017000 Series AquaUpdated Dec 28, 2025Reviewed Dec 28, 2025Confidence: high
Quick fix

Remove/unplug the adapter before operating the vacuum, then retry.

Jump to the quick fix
SeverityModerate
The vacuum may stop working until resolved.
DifficultyVery easy
DIY-safe (general)
Time~5 min / ~15 min
Quick fix · Full checks

Summary

i6 means the adapter is still connected; remove it before using the vacuum.

Fix it fast (do this first)

  1. Switch OFF.
    ExpectedSafe to disconnect.
  2. Remove the adapter from the appliance.
    ExpectedNo adapter connected.
  3. Switch ON and retry.
    Expectedi6 clears.

What i6 means

i6 indicates the adapter is not removed.

Common symptoms

  • i6 appears and the vacuum may stop or refuse to start.
  • The issue repeats until the underlying condition is fixed.

Most likely causes

  • Vacuum still connected to adapter/charging connection.

If i6 keeps coming back: do these checks

  1. If i6 persists while unplugged, contact Philips support.
    ExpectedService guidance.

Troubleshooting checkpoints

CheckpointWhat you doIf it passesIf it fails
Quick fixFollow steps exactlyMonitorGo to deeper checks
PersistenceRetry after deeper checksResolvedContact Philips support
If it persists after these, contact support.

Common mistakes

  • Skipping the full power reset / not following the manual steps.
  • Continuing to run despite repeated warnings/codes.

What not to do

  • Do not open the battery pack or internal electronics.
  • Do not keep forcing operation if the battery is hot/swollen or smells unusual.

Safety & warnings

  • Remove from charger before troubleshooting.
  • Stop and contact support if you suspect battery damage.

When to contact Philips support

Contact support if the code persists after the steps above or returns repeatedly.

How to prevent it from returning

  • Keep contacts clean and follow maintenance schedules in the user manual.
  • Avoid extreme temperatures and handle battery and accessories carefully.

FAQ

What does i6 mean?
It means the adapter is not removed; unplug it before using the vacuum.

Decision tree

Answer the questions and jump to the recommended section.
Did i6 clear after the quick fix?
Did i6 return after deeper checks?

Sources